⚠️Important Notice: Detail Information Regarding New e-Wallet System⚠️
2023-05-16

⚠️Important Notice: Detail Information Regarding New e-Wallet System⚠️

Dear Players,

Please be informed that we have now fully updated the latest version of SLAM DUNK from TV animation. Please proceed to App Store or Play Store to have the latest version of application downloaded and installed on your device to ensure your smooth gaming experience.

In this regard, we have launched the new e-wallet system, kindly check the relevant details below:

1. For the latest e-wallet website, please visit https://wallet.5xgames.com/sdglobal
You may use the identical DeNA ID and password used to log in the game. After successfully log in, you may follow the steps to recharge the e-wallet via this platform.

2. In case that you have not set up password for your DeNA ID, please finish it through the in-game Account Management menu. Then go to the e-wallet website, and start using the e-wallet system as usual.

3. The currency available in the new e-wallet system is US Dollars ($US). Your account balance will be added to e-wallet after recharge. Please be noted that those in-game virtual items (e.g. Vouchers, Month Cards, Gift Packs) will not be added to your game account directly. You need to spend corresponding amount of account balance to redeem preferred in-game items.

The system will deduct your account balance from e-wallet when redeeming items while having sufficient balance. On the other hand, the system will direct you to the store App Store or Play Store if you have insufficient balance in your e-wallet while making an in-app purchase.

4. For other notes on new e-wallet system, please observe the below notice:
https://www.facebook.com/SLAMDUNKGLOBAL/photos/a.183027059957709/766628461597563/

5. For e-wallet system mannual guide, please visit:
https://wallet.5xgames.com/sdglobal/news?id=1

The above is an introduction to the new e-wallet system. You can also top up via mentioned platform to get up to 20% account balance bonus.

Kindly contact our customer service team via in-game online chat or e-mail address: slamdunk_cs@dena.com if you have any question or need further assistance.